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GratoWin presents A selection of common payment options for your advantage. You can make deposits employing methods like credit score/debit playing cards, e-wallets such as Skrill or Neteller, prepaid vouchers like Paysafecard, or maybe via financial institution transfers.

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The player from Italy has asked for withdrawal nonetheless it’s nonetheless pending. Participant’s complaint has been settled productively.

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Essential cookies are absolutely important for the web site to operate effectively. This group only contains cookies that make sure the primary functionalities and security measures of the web site. These cookies never retail outlet any private information and facts.

First off, right here at Gratowin, we constantly try to take care of all our clients pretty and in accordance Along with the founded company principles and conditions and terms. After reviewing your initial refund request created back again in July 2022, I'm able to see that our colleagues responded to you personally immediately and defined why your refund request could not be accomodated.

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Gratowin understands that gamers have distinct Tastes when choosing payment solutions. On this regard, it supports various safe and convenient payment ways to aid sleek player transactions. See underneath a number of the payment strategies to transact with: Credit/debit cards: Visa and Mastercard

In spite more info of extending the reaction period twice, the player did not deliver any more information and facts or suggestions. As a result, we had been not able to carry on Using the investigation and needed to reject the complaint.

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The participant features a pending withdrawal within the casino. The casino calls for an IBAN quantity, though the player has by now presented it with the remainder of the paperwork. The participant been given his winnings, the issue was settled.